5 Tips On How To Choose A Payroll Services Company

Company owners with a sizable number of employees need to fill a payroll for their employees as a requirement by tax revenue agencies. Failure to do this can result in serious penalties. Payroll outsourcingcan ensure employees are paid on time and everything (including taxes) has been filed accurately.

Doing this on your own can cost you the most precious resource-time. Assigning the work to an employee can still result in either inaccurate results or low production due to lost labor. However, before you choose a payroll expert, there are a few things you need to learn first.

Things to know before choosing A Payroll Service Company

Financial protection

This is money matters and therefore, it’s essential to ensure the company is bonded and insured. Request for proof; don’t take their word for it. This is the only way to be sure that in case of an error, the company will take responsibility and fix their mistakes.

Disaster recovery/back up plan

The Payroll service firm should show you their back up plan in case of unforeseen incidences like floods, fire, power outage or virus infection. You need to know where your information is stored and how long it will take them to get running after a disaster.

Customer service

Many payroll services Australia are merely sellers of services. While they may be good at their work, you should insist on talking to the person who is going to handle your company’s payroll. You need to know their level of experience, and perhaps get a few references just to confirm they have worked with other agencies before.

Most companies are call centers and data processors who can be hard to reach in case of a problem. However, when you single out a single individual that you can gain access to any time there is a problem, it’s possible to get help ASAP.


Most payroll services are priced as a bundle as opposed to a la carte. All your services will be combined and priced per day according to the number of employees you have. There definitely will be other extra charges for delivery, end of yearfilings, and other special occasions. Despite all this, you need to ask if there will be occasional discounts-every company needs that.

Beware! Some big payroll firms have cheap introductory rates that are spiced up with freebies to woo clients their way. A few months down the road, their prices multiply to levels you probably cannot afford. It’s better to put your agreement in writing (the better if a senior person signs it) to make sure your agreement is not breached.

A company that will grow with you

As your business expands, you are going to need more services like employee access online, HR solutions, time tracking and 401k to manage your employees’ activities well.So, choose a company with a myriad of services so you don’t have to shift to another company every time yours expands.

These are a few things you need to know before hiring a payroll outsourcing company. A firm that offers mobile software capabilities and cloud based services in preferable since you can update your data from anywhere.